WorldReach Leadership Team

Leadership Team

Gordon Wilson, President

Gordon Wilson has been in the Information Technology industry for more than 30 years with considerable experience working with departments of government performing responsibilities related to international travel, customs & border services, immigration, passport issuance, foreign affairs & consular operations. He is the recipient of a Ministers Award for his contributions to the automation strategy for Customs Operations Branch in the mid-1990s. Since 1998 he has overseen the creation and growth of WorldReach Software as an international company providing solutions to deliver consular assistance, consular/international crisis management, in-country/overseas passport and immigration/border management services.

Richard Gauthier, Director, Software Development and Client Services

Richard Gauthier is a skilled IT professional with 30 years of industry experience, over 15 of which have been in a senior management role, leading large teams.  Mr. Gauthier has managed engineering and delivery of systems in the telecommunication,  identity document issuance and biometric industries.  He also manages support services for international clients.   Furthermore, he has strong knowledge of industry standard methodologies such as CMMI, ITIL, PMBOK, Agile and software project estimation.

Kim Burrett-Scott, Director, Requirements and Quality Assurance

Kim Burrett-Scott is a seasoned Director with 30 years of IT experience.  She has worked extensively in the area of business analysis, project management and client support and liaison for consular assistance, identity document issuance as well as numerous other systems.  Ms. Burrett-Scott has managed large scale projects for government departments both nationally and internationally and has a proven understanding of product requirements and quality assurance which she manages for WorldReach.

Steven Grant, Director, Business Development

Steven Grant, P.Eng. joined WorldReach Software in 2014.  He has extensive experience in identity document issuance, border security, airport passenger processing, civil registry, biometrics and consular systems as a subject matter expert with a large systems integrator and as an independent consultant.  Over the past 15 plus years,  Mr. Grant has worked with multiple international organizations and governments, and many developing states in the Caribbean and Latin America regions.  He is a member of the ICAO TRIP Implementation and Capacity Building Working Group for travel documents and border management, and in 2016 was appointed to the Executive Board of BORDERPOL™ – the World Border Organization.

Shelley Bryen, Director, Marketing and Product Management

Shelley Bryen has been the Marketing Director at WorldReach Software since 2009. She also is responsible for Product Management for the company, incorporating the latest in Agile project software development methodologies.  Having worked in the technology industry for more than 20 years, Ms. Bryen has broad experience in digital content management, marketing communications, social media, strategic alliances, product management, event management, marketing research and strategic marketing. Her industry knowledge includes embedded technology, public safety, emergency management, consular, and border management.

Pauline (Barton) Bain, Director, Finance, Administration and Human Resources

Pauline (Barton) Bain has been with WorldReach Software since its inception. With over 25 years of industry experience she leads the corporate Finance, HR and Administration services. Pauline has contributed significantly to achieve growth and manage the many challenges of the dynamic environment in software development and international software products.