Denmark Case Study

Danish Ministry of Foreign Affairs (UM)

Udenrigsministeriet, Asiatisk Plads 2, DK-1448
København K

Denmark headquarters and mission locations

Background

In 2011, the Danish Ministry of Foreign Affairs issued a competitive tender for a Consular Crisis IT system to help them improve the way they register, assist and communicate with citizens in a secure way while they travel or reside abroad. The contract was awarded to WorldReach Software summer of 2011 and made operational at the end of 2011.

WorldReach’s products are operational at Ministry Consular Services headquarters and over 80 embassies and consulates worldwide.

References

Every year the Danish Ministry of Foreign Affairs Consular Services in cooperation with our Embassies and Consulates worldwide help thousands of Danish nationals abroad. We have to rely on our mission critical IT system to be operational and fully supportable every day all year to best service and communicate with our citizens during a crisis“- Inge Durant Head of Department Assistance and Contingency, Consular Services