In addition to providing consular management solutions, WorldReach publishes and collects informative white papers on issues of interest to the consular or border management world. For more information on any of the below papers, please contact us.
Consular Resources:
Migrants in Countries in Crisis (MICIC) Initiative Summary
Evacuation and Repatriation of Migrants in Countries Experiencing Conflict or Natural Disaster
PATA: Issues &Trends 2015
Are We Ready for the Next Crisis? Consular Contingency Planning and Crisis Management
The Challenge of Providing Consular Service Today
Examing such topics as the citizen-centric nature of consular service delivery, changes in communication, the evolution of governments and the role technology plays.
MFA Call Centre Discussion Paper
Examing the trend of centralised call centre usage by Ministries of Foreign Affairs.
Consular Challenges Associated With Evacuations — Lebanon Evacuation
The challenges that are present in a mass evacuation during a large-scale crisis.
Looking After Australians Overseas - Lowy Institute
Consular challenges facing the Australian Department of Foreign Affairs and Trade.
Modernization of Consular Services — The Canadian Experience
Governments are under increasing pressure to provide improved and increased consular services.
Border Management Resources:
Keesing Journal of Documents & Identity Issue 50 (June, 2016)
Innovative cloud-based passport issuance system: A cost-effective, secure approach for small and developing states
Know Your Traveller
Enhanced Early Identification and Authentication – Done Remotely