WorldReach Software

Time is Ripe, Thanks to Apple – Why Now is the Time for Digital Identity Verification

Jon Payne of WorldReach Software, government agencies really need to start caring about this technology. Why: because the public is increasingly demanding convenient, remote, digital service provision

“Thanks in part to Apple, the eIDV approach to managing citizen identity is ripening” – WorldReach Software’s Jon Payne (Photo by KJ Spear)

Posted 21 November 2019 by Gary Flood

In May 2019, Goode Intelligence published an excellent report entitled Digital Identity & Document Verification. The report defines “eIDV” (electronic identity and document verification) as a digital means to establish that a person is who they claim to be. This includes onboarding into a system (for banking purposes, for example), or making an application to a government agency for a benefit of some kind. The report concludes that the use of such technology will grow rapidly in the next few years, but is constrained by a number of barriers, one of which was the inability of iPhone users to access the NFC (near-field communication) capabilities of their device outside the Apple ecosystem. But things are changing.

Before we get onto Apple, let’s take a step back. Why should government agencies care about this technology? Because it’s changing the way in which they interact with the public. And because the public increasingly demands convenient, remote, digital service provision.

At WorldReach, with our background in passports and immigration, we have been working on unlocking the power of the chip embedded in the e-passport. Given all the efforts made by passport agencies to embed a small computer full of secure data into the passport, couldn’t other government agencies make better use of it to help verify the identity of the holder?

This question has taken us into two innovative projects, in Canada and the UK.

For the last couple of years, the two Canadian government agencies with lead borders responsibilities, IRCC (Immigration, Refugees and Citizenship Canada) and CBSA (Canada Border Services Agency), have been working on a prototype called the Chain of Trust. The ultimate aim of the project is to achieve zero wait time at the future border for admissible passengers. As the industry leader on the project, WorldReach is pleased to be working with both government and industry partners towards this aim. Using our eIDV service, low-risk travellers will be able to register using only a smart phone, remotely, from wherever they are. Our app allows applicants to register and authenticate their passport information – using their smartphone to read the chip – and uses the latest facial recognition technology to check that the applicant is in fact the owner of the document. Plus, there’s an additional layer of security in the form of genuine presence, to confirm that a real, live person is making the application.

In the UK, the EU Settlement Scheme run by the Home Office is using the eIDV concept in perhaps its single largest live deployment. Because of Brexit, the freedom of movement previously enjoyed by other EU nationals living in the UK will soon end. The UK government estimates that there are between 3 and 4 million people in this category, who are required to apply for a new “settled status” before December 2020, in order to continue living and working in the UK.

The above policy presented the Home Office with an operational challenge, since applying for settlement in the UK usually involves filling out a lengthy form, sending personal documents – including passports – by post, and in some cases requires an in-person interview. Given its awareness of emerging eIDV technologies, the Home Office chose to offer an entirely digital application process, and we at WorldReach are pleased to be a significant part of the solution.

Although the EU Settlement Scheme began in public beta only in January of this year, followed by full release in March, the Home Office recently announced that more than 2 million applicants had already applied for settled status. However, because of the lack of access to NFC on Apple devices, all those choosing the eIDV route had to apply on an Android device.

But now that restriction has changed. Writing in The Guardian on 6 September, the Home Office Minister, Brandon Lewis, said of the eIDV service: “More than three-quarters of applicants are choosing to use a specially created app to prove their identity. It’s available on Android and we will roll out an Apple version in October once the technology is available”. Access to the NFC capability of iPhones was provided to app developers in iOS 13.1, which was released in late September. And the iOS version of the Home Office app arrived in the Apple Store in mid October.

So, one of the key barriers to the deployment of eIDV systems, as identified by Goode Intelligence, has been removed. Which means that convenient, secure identity verification services, using the latest in facial recognition and liveness technologies, are now accessible by the large majority of citizens with access to a smartphone.

In other words, thanks in part to Apple, the eIDV approach to managing citizen identity is ripening. Perhaps it’s time for public sector agencies to take a bite.

This blog’s writer, Jon Payne, is Director, UK, WorldReach Software Corporation

World Travel & Tourism Council completes successful strategic workshop for Seamless Traveller Journey Programme

WTTC reunites key players in the EU to discuss industry’s vision for a seamless and secure journey. WTTC research reveals that on average four in five international travellers would be willing to share their photographs in advance of travel to speed up their journey.

Tatiana Rokou / 13 Nov 2019  08:42

BRUSSELS – The World Travel & Tourism Council (WTTC), which represents the global Travel & Tourism private sector, convened at the European Parliament in Brussels, Belgium for a critical workshop, bringing together public and private sectors with technology providers to agree on models which are globally interoperable, technology neutral and cover the end-to-end journey in an effort to advance the vision of a Seamless Traveller Journey.

With growth happening so rapidly, infrastructure must keep pace with demand but in many cases, especially aviation, old systems are unable to cope with the demand we see today. The number of people travelling every year will only continue to grow, thus, it is crucial that the Travel & Tourism sector help create conditions for secure and efficient travel through and beyond borders.

The workshop tackled issues such as the industry vision for seamless travel, technology and border control, risk management, privacy and biometrics law.

The event counted with high-level representatives from the European Institutions, the private sector members and partners – AENA, Amadeus, Hilton, Hotelbeds, Idemia, KLM, Melia, MSC Cruises, NEC, NH Hotels, Radisson, Royal Caribbean, SITA, Vision-Box, WorldReach Software, among others and Industry organizations such as ACI Europe, CER , IATA, IBMATA

Research from the WTTC shows that four out of five (80%) international travellers from key European countries (France, Germany, Italy, Spain and the UK) would be willing to share their photographs with relevant organisations if it meant a smoother traveller journey.

With most travellers being low risk, increasing the presence of biometric technology throughout the traveller journey would allow governments to maximise resources and focus on the small number of high-risk travellers. This can also aide in easing capacity and unlocking the full economic potential of Travel & Tourism.

The Seamless Traveller Journey would allow biometric and biographic data to be provided prior to travel, allowing border agencies to authenticate and pre-clear travellers in advance of arrival, thus reducing cumbersome checks and queues at ports and airports. From a traveller’s perspective, this would present itself as a journey wherein the traveller no longer needs to present travel documents and boarding passes multiple times to a variety of stakeholders at different stages of their journey.

WorldReach at Biometrics Institute Congress and Biometrics Week

October 16 2019

WorldReach is pleased to be exhibiting and sponsoring the Biometrics Institute Congress, which runs from October 29 to 30th at the QEII Centre in London, UK. Topics covered in this year’s event include: responsible and ethical use of biometrics, digital identity, technology innovation and biometric application, consumer biometrics, intelligent borders and the travel continuum, secure documents, biometrics for social enablement, security and integrity, and research and innovation in biometrics.

If you are attending and interested in setting up a meeting with Shelley Bryen, Director of Marketing, Jon Payne, Director UK, or Carl Gohringer, WorldReach Senior Consultant, at this event please contact us directly.

For more information, please visit: https://www.biometricsinstitute.org/event/biometrics-congress-2019/

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. WorldReach supplies secure eID/Travel Document issuance, remote identity verification services and consular software, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, British Overseas Territories (Anguilla, Bermuda, Cayman Islands, Montserrat, Turks and Caicos Islands, the Virgin Islands), and UK Crown Dependencies (Guernsey, Isle of Man, Jersey) & Gibraltar.

Press contact

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

WorldReach at the eu-LISA Frontex Annual Conference

October 2 2019

On October 16th, WorldReach will be attending the eu-LISA Frontex Annual Conference in Tallinn, Estonia. This year, the event will be examining “The new information architecture as a driver for efficiency and effectiveness in internal security.” As the first conference since the adoption of an extended mandate to the Agency which includes the new large-scale IT systems (Entry-Exit System (EES), European Travel Information and Authorisation System (ETAIS), and the European Criminal Records Information System for Third Country Nationals (ECRIS-TCN).

If you are attending and interested in setting up a meeting with Steven Grant, Director of Business Development, or Carl Gohringer, WorldReach Senior Consultant, at this event please contact us directly.

For more information, please visit: https://www.eulisa.europa.eu/Newsroom/Events/Pages/Annual-Conference-2019.aspx

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. WorldReach supplies secure eID/Travel Document issuance, remote identity verification services and consular software, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, British Overseas Territories (Anguilla, Bermuda, Cayman Islands, Montserrat, Turks and Caicos Islands, the Virgin Islands), and UK Crown Dependencies (Guernsey, Isle of Man, Jersey) & Gibraltar.

Press contact

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

WorldReach employs Cognitec’s Technology to Enable ID Document Applications with Smartphones

October 2, 2019

Cognitec maintains a successful partnership with WorldReach to facilitate remote identity verification during self-service ID issuance processes via their smartphone app.

Applicants for passports, visas, residency/settlement programs or digital onboarding services are required to take a selfie during the enrollment process. An automated back-end process verifies the claimed identity, validates the ID document via NFC and chip reads, checks for watch list alerts, completes a liveness check, and forwards the application for completion of assessment.

“We chose Cognitec’s market-leading face matching technology to achieve consistently high accuracy rates for the verification process,” says Gordon Wilson, President of WorldReach. “Government agencies require proven, reliable technologies for each step in the application process, as they aim to build the community’s trust in these new digital application methods. This partnership gives our companies a pioneering role in advancing e-government services.”

Using the app eliminates the visit to an office facility and allows for uninterrupted digital services. Users welcome the app’s straight-forward design and the quick application process. WorldReach is currently applying this solution with passport and border control agencies in Canada, the UK, Ireland, and other organizations pursuing seamless travel initiatives.

“The WorldReach solution brings the advantages of face recognition to modern ID management systems,” says Alfredo Herrera, Cognitec CEO. “We look forward to contributing our expertise as WorldReach evolves this trend-setting technology.”

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. WorldReach supplies secure eID/Travel Document issuance, remote identity verification services and consular software, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, British Overseas Territories (Anguilla, Bermuda, Cayman Islands, Montserrat, Turks and Caicos Islands, the Virgin Islands), and UK Crown Dependencies (Guernsey, Isle of Man, Jersey) & Gibraltar.

Press contact

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

About Cognitec

Cognitec is the only company worldwide that has worked exclusively on face recognition technology since its inception in 2002. The company is proud to maintain a stable, market-leading position within the industry, and to uphold the trust it has gained as a reliable, experienced provider of biometric technologies.

More Information and Contact

www.cognitec.com
Elke Oberg, Marketing Manager Cognitec Systems GmbH
Phone: +49-351-862-9214

WorldReach – UK Digital Outcomes and Specialists 4 Official Suppliers

Digital Marketplace Supplier

October 1 2019

(Ottawa, ON) WorldReach Software is pleased to once again qualify as an official service supplier for the UK’s Digital Outcomes and Specialists 4 (DOS 4) framework. As part of the UK Government’s Digital Marketplace, the framework reduces time and costs for the buying and selling associated with procurement. DOS 4 provides suppliers with an increased opportunity to support digital transformation across the UK’s public sector.

DOS 4 replaces DOS 3 and is available as of October 1, 2019.

WorldReach was approved for both “Outcomes” (project teams) and “Specialists” (individual experts). Qualified specialist categories include: Business Analysts, Data Architects, Data Engineers, Delivery Managers, Dev Ops Engineers, Designers, Developers, Quality Assurance Analysts, Service Managers and Technical Architects, Performance Analysts, and Product Managers.

For additional information on DOS 4, please visit: https://www.digitalmarketplace.service.gov.uk/

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. WorldReach supplies secure eID/Travel Document issuance, remote identity verification services and consular software, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, British Overseas Territories (Anguilla, Bermuda, Cayman Islands, Montserrat, Turks and Caicos Islands, the Virgin Islands), and UK Crown Dependencies (Guernsey, Isle of Man, Jersey) & Gibraltar.

Press contact

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

WorldReach at IdentityNORTH Ottawa

September 12 2019

On September 18th, WorldReach will be participating in IdentityNORTH Ottawa at the PWC Experience Centre in the National Capital Region. The event will focus on identity and digital economy, with presentations from experts in the field. The overarching discussion will be geared towards public sector leaders and the evolution of the digital ID space.

If you are attending and interested in setting up a meeting with Shelley Bryen, Director of Marketing, or Randy Wong, Canadian Government – Account Manager, at this event please contact us directly.

To find out more: https://www.identitynorth.ca/events/ottawa2019/

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. WorldReach supplies secure eID/Travel Document issuance, remote identity verification services and consular software, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, British Overseas Territories (Anguilla, Bermuda, Cayman Islands, Montserrat, Turks and Caicos Islands, the Virgin Islands), and UK Crown Dependencies (Guernsey, Isle of Man, Jersey) & Gibraltar.

Press contact

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

WorldReach presenting at the Mobile and Identity Forum

September 9 2019

WorldReach will be at the Smartex Mobile and Identity Forum on Tuesday, September 10th in London, United Kingdom.

Carl Gohringer, WorldReach’s Senior Consultant, will be presenting on “Enabling individuals to assert their Identity remotely with a mobile phone and a passport – as used by the Home Office EU Settlement Programme.”

For more information: https://www.smartex.com/calendar/action~agenda/request_format~html/cat_ids~7/

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. WorldReach supplies secure eID/Travel Document issuance, remote identity verification services and consular software, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, British Overseas Territories (Anguilla, Bermuda, Cayman Islands, Montserrat, Turks and Caicos Islands, the Virgin Islands), and UK Crown Dependencies (Guernsey, Isle of Man, Jersey) & Gibraltar.

Press contact

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

 

WorldReach at Biometrics Institute Members Meeting

Biometrics Institute

September 6 2019

WorldReach will be attending the Biometrics Institute’s Members Meeting on September 12th in Washington DC. Hosted by the Department of Homeland Security, OBIM, the meeting will focus on issues surrounding facial recognition technology.

WorldReach will be represented by Jon Payne, Director UK.

For more information: https://www.biometricsinstitute.org/event/us-member-meeting/

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. WorldReach supplies secure eID/Travel Document issuance, remote identity verification services and consular software, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, British Overseas Territories (Anguilla, Bermuda, Cayman Islands, Montserrat, Turks and Caicos Islands, the Virgin Islands), and UK Crown Dependencies (Guernsey, Isle of Man, Jersey) & Gibraltar.

Press contact

Shelley Bryen, WorldReach Software, +1 (613) 742-6482