WorldReach Software

United Kingdom United Kingdom

WorldReach’s relationship with the UK Government began with the UK Foreign and Commonwealth Office (FCO) in 2001. FCO had the requirement for a consular database system to improve the quality of consular service as well as meet the anticipated increase in demand for consular protection services.

Since 2009, the FCO has depended on WorldReach for BRIDGE, a proven, flexible and cost-effective solution for the UK’s overseas Emergency Travel Documents issuance, based on the PassportReach core.

In 2014, the British Overseas Territories and Her Majesty’s Passport Office (HMPO) embarked on a programme to introduce electronic passports to the Territories. Building on experience with providing Temporary Passports (TPs) and Emergency Travel Documents (ETDs) with the FCO BRIDGE consular passport system installed in the United Kingdom’s diplomatic missions, WorldReach was well qualified and a very good technical fit for the project. With overall costs, relatively low passport issuance volumes and data security in mind as key considerations, the Territories chose WorldReach’s Software-as-a-Service (SaaS) PassportReach solution. This marked the first implementation of a secure, Cloud-based issuance system for any country or territory.

Our use of world-class technology means that people can apply from the comfort of their home in as little as 15 minutes.…This level of innovation is unheard of in immigration systems around the world and something that we are extremely proud of.
– Brandon Lewis, Former Minister of State for Security

The [EU Settlement] scheme is the biggest of its kind in British history…
– Kevin Foster, Minister for Future Borders and Immigration

…It is a natural step for the FCO to use a system that can provide a complete set of consular services including ETDs and all other consular assistance to our citizens abroad. This is making a big cost savings impact on staff training and deployment
– Patrick Owens, Former Head of Passports and Documentary Services Group, Consular Directorate, Foreign and Commonwealth Office

In 2018, WorldReach Software signed a multi-year, multi-million GBP contract with the UK Home Office for the provision of a smartphone based digital enrollment capability supporting the EU Settlement Scheme. This new digital service allows identity verification to be done remotely using smartphone apps including ePassport chip reading and authentication, biometric facial matching and liveness detection. IdentityReach is an the core of this innovative identity and document verification solution.

As of December 2020, more than 4.3 Million applications to the EU Settlement Scheme had been completed. This makes it the world’s largest, most successful mobile identity and document verification system of its kind.

Case Studies