Pre-arrival Process
When enrolling for any immigration, border or travel services, travellers are required to provide verifiable proof of their identities (via ePassport checks) at multiple checkpoints. Travellers get frustrated with repeatedly reaffirming their identity using the same ID documents again and again.
Sharing the same objectives as WTTC’s Seamless Traveller Journey and IATA’s One ID, at WorldReach, we are committed to improving the traveller experience by utilizing the government verified credentials for other travel-related service delivery. We offer pre-arrival processes and onboarding solutions that use the security of biometric information with the convenience of a mobile device. We take steps to ensure highly-secure enrollment and identity verification from anywhere, in just a few minutes, prior to airport or cruise centre arrival.
Our solutions move onboarding and identity verification onto a secure, digital platform, therefore freeing up expensive, highly-trained personnel (such as border officers, or government adjudicators) to focus on issues requiring more in-depth consideration. It also allows a much more secure, trusted process for those in the travel industry to verify identity for service eligibility and security checks, while providing a faster, more convenient, streamlined service for their customers.
Solutions
Know Your TravellerCore secure identity and document verification platform for digital ID ecosystems, e-government service delivery, seamless borders and digital onboarding. |
IdentityReachUses innovative smartphone technologies for remote digital enrollment and identity verification. IdentityReach incorporates real-time biometric and document authentication checks of machine-readable ID documents done remotely, and verifies the person to the trusted document. |
VisaReachUser-friendly Secure ETA or eVisa product suite that incorporates remote ePassport reading and biometric collection for electronic travel authorization programs. |
Publications
World Travel & Tourism Council Report – Global Guidelines for Safe & Seamless Traveller JourneyA global effort: The adoption of innovative digital technologies to enable seamless travel. Recommendations and best practices aiming to assist in the establishment of globally interoperable, technology agnostic, biometric-enabled solutions, which cover the end-to-end traveller journey from booking to trip completion. |
Guidelines for WTTC’s Safe & Seamless Traveller JourneyWorldReach contributed its immigration and border management expertise on this extensive set of guidelines and best practices for potential testing and contact tracing, if governments deem these programs necessary. |
World Travel & Tourism Council Paper: Data Facilitation for the Seamless Traveller Journey |
Border Management After the PandemicThe urgent need for touchless and remote identity services. |
Canada – Chain of Trust – Case Study |
Border Management Today – Issue 3: Seamless Travel |
SDW 2018 – Enabling Seamless Travel: Canada’s Chain of Trust (Air Travel) Project |
The Trip Related Expedited Clearance (TREC) – Project Presentation – Seamless land border for returning citizens |
WTTC STJ Emerging Model Overview & Findings |
Seamless Traveller Journey – Datasheet |