WorldReach Software

Entrust Acquires WorldReach, Adding Leading Solutions for Digital Traveler and Citizen Identity Experiences

WorldReach acquisition places Entrust at the forefront of digital transformation in travel and citizen identification services

MINNEAPOLIS (April 19, 2021) −  Entrust, a global leader in trusted identity, payments and data protection, today announced that it has acquired WorldReach Software, a Canadian company that helps governments and travel service providers create seamless traveler experiences through the digital transformation of the trusted identification process for immigration and border management programs.

Ottawa-based WorldReach was founded in 1998 and its over 30 employees have joined Entrust with the acquisition, including founder and CEO, Gordon Wilson, who continues to lead WorldReach as an Entrust business. Terms of the deal were not disclosed.

“The ability to verify identity and manage trusted access digitally is the key to transforming travel and citizen services around world. WorldReach is a great fit for Entrust, with deep experience in identity verification and digital onboarding solutions implemented at scale for governments and global travel providers. With the WorldReach acquisition, Entrust can help these organizations reshape government and travel service experiences around secure digital identities,” said Todd Wilkinson, CEO of Entrust.

Governments, border authorities and the travel industry are accelerating efforts to modernize digital services to citizens and travelers to be more touchless, seamless and efficient. WorldReach has leveraged expertise and innovative identity and document verification technology to enable government agencies and travel service providers to reach these goals. Examples include Electronic Travel Authorization (eTA) and enrollment for security screening, arrival and border security; a “zero touch” customs and border management solution; and a digital onboarding program for immigration that uses remote identity verification with ePassport chip reading and liveness detection, used by more than five million people to date.

“We see tremendous opportunity to leverage digital identity and encryption technology in innovative ways to make the experience of travel, border crossing, immigration and other citizen services more secure, safe and seamless. As part of Entrust, WorldReach customers will benefit from the opportunity to integrate proven Entrust technology and expertise in digital travel credentials, PKI and certificate solutions and identity and access management,” said Gordon Wilson, WorldReach founder and vice president and Global Lead for Seamless Travel at Entrust.

Entrust will leverage its global reach and professional services to extend opportunities of WorldReach services to positively impact tens of millions of digital interactions annually for travelers and citizens. “Entrust is a world leader in data security and digital and physical credentials. By adding the WorldReach team, we extend our ability to serve government and large enterprise customers, particularly in the international travel sector. In the wake of the global pandemic and the drive for safe and rapid digital transformation to serve travelers and citizens around the world, these services are more relevant than ever,” said Tony Ball, SVP of Instant Issuance at Entrust.

WorldReach solutions focus on Digital Identity Verification and Onboarding; the Safe & Seamless Traveler Journey; and Government Travel and Citizen Services. The company has deep expertise in ICAO-compliant secure travel and identity document issuance that underpins leading remote digital identity and document verification solutions.

The company was named to The (Toronto) Globe and Mail’s 2020 ranking of Canada’s Top Growing Companies, and the Ottawa Business Journal ranked the company eight among its 2021 Fastest Growing Companies.

Juniper Research profiled WorldReach as a Leading Challenger in digital identity in its report “Digital Identity: Technology Evolution, Regulatory Landscape & Forecasts 2020-2025,” noting that:

“WorldReach is in a strong position in the verifiable credential space…This is being evidenced by WorldReach’s involvement in the UK government’s EU national immigration status checks and as part of the new ‘Digital Travel Credentials’ (DTC) standards. WorldReach’s position is strong, as border checks are becoming part of the digital transformation of governments and airports. WorldReach, as a company, is well placed to either take part as a point solution, or be woven into the wider ecosystems that handle travelers and other government IDs.”

Sampford Advisors acted as the exclusive M&A advisor to WorldReach Software. Dentons Canada LLP served as legal counsel to Entrust, and LaBarge Weinstein LLP served as legal counsel to WorldReach on the transaction.

Original post: Entrust Acquires WorldReach

About Entrust Corporation

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, accessing e-government services or logging into corporate networks. Entrust offers an unmatched breadth of digital security and credential issuance solutions at the very heart of all these interactions. With more than 2,500 colleagues, a network of global partners, and customers in over 150 countries, it’s no wonder the world’s most entrusted organizations trust us. For more information, visit www.entrust.com.

Media Contact:                     

Ken Kadet, VP, Public Relations, Entrust
952-937-1154 |

WorldReach ranks #8 in OBJ’s Fastest Growing Company 2021 List

March 30, 2021 | Source: WorldReach

(OTTAWA) – WorldReach is delighted to announce our ranking of 8th in the Ottawa Business Journal’s (OBJ) Fastest Growing Companies list for 2021. OBJ’s list recognizes Ottawa-based enterprises for substantial, sustainable and profitable revenue growth over the past three years and WorldReach is pleased with our substantial growth rate. As one of the top-10 companies on this list, WorldReach is profiled in the Spring issue of Ottawa Business Journal.

The OBJ Fastest Growing List marks the 3rd growth list ranking that WorldReach has been awarded in the last seven months. In September, we were recognized for our 3-year growth rate of 404% in the Globe and Mail Canada’s Top Growing Companies List and October brought the distinction of our position in the Canadian Business Growth List for our equally impressive 5-year growth rate of 339%.

“I could not be more proud of our team of diverse, committed, and experienced individuals that work together to create this ongoing success for our company. The Ottawa Business Journal Fastest Growing Company 2021 ranking is significant for many reasons – not only does this list acknowledge our continued path of rapid growth, but this third growth list ranking in this past year can be celebrated in Ottawa, our headquarters, where the majority of our colleagues work and live. With close to 30 years as a business in Ottawa, we are thankful for this recognition.”

Gord Wilson, CEO of WorldReach

Highlights of our recent successes:

  • WorldReach continues its unparalleled success with the UK Home Office’s EU Settlement Scheme (EUSS) for its smartphone based remote digital ID Verification (IDV) and enrolment capability. Completed applications have surpassed 5 million with an industry leading completion rate.
  • Eurostar Pilot Project LAMINAR is targeted for mid 2021 where travellers at London’s St Pancras International Station will be able to use a touchless biometric lane without presenting any formal identification or ticket on arrival at the station, reducing friction and safety concerns.
  • Canada’s Chain of Trust Pilot employs a similar approach for air arrivals. Biographic and biometric data is captured early in the travel continuum and a derived digital travel credential (DTC, using the new ICAO standard) is stored in the secure wallet on the smartphone. This verified credential is shared and combined with dynamic risk assessment to determine the appropriate channel for each passenger arriving at the border. The ultimate aim is to achieve zero wait time at a new touchless border for eligible, low-risk passengers, starting with returning Canadians in the current pre-production scale pilot.
  • Juniper Digital Identity Report 2020-2025 – WorldReach is a Segment Focused Leading Challenger and one of fourteen companies profiled on their digital identity leader board. The EUSS was one of only three successful case studies highlighted in the report.
  • WTTC Global Guides for Safe & Seamless Traveller Journey Report – WorldReach is one of nine companies profiled as technology providers that support the implementation of SSTJ concepts. It highlights the Eurostar and Chain of Trust Pilots along with the EU Settlement Scheme.

About WorldReach
WorldReach Software uses innovative processes and technology to remotely verify you are who you say you are to enable digital services delivery, through its systems for:

• government travel services (borders, immigration, passport, consular) and digital citizen services;
• safe & seamless traveller journey with the travel sector;
• highly trusted digital Identity verification and corroboration.

To learn more about WorldReach’s seamless travel & border solutions and identity verification approach, visit our website.

Press contact
Shelley Bryen, Director of Marketing,   +1 (613) 697-6997

WorldReach 2020: The Year of Rapid Digital Change

January 5, 2021 | Source: WorldReach

(OTTAWA) – The year 2020 will go down in history for many things, but one of the most progressive aspects has been the urgent need for contactless identity verification for Government eService delivery. A recent McKinsey & Company Report has estimated that COVID-19 has accelerated the digitization of customer/citizen interactions by three to four years, and digital product development by more than seven years. As an established leader in remote identity and digital ID document verification, five+ years before COVID-19, WorldReach has seen incredible company and client growth in 2020 as a result.

WorldReach made not one but two Fastest Growing Companies Lists 

  1. The Globe and Mail Canada’s Top Growing Companies List recognizing our 3-year growth rate of over 404%. We rank 119th overall with the second highest growth rate of all 19 Ottawa-based companies on the list. 
  2. Canadian Business Growth List for our equally impressive 5-year growth rate of 339%.

2020 saw WorldReach continue its unparalleled success with the UK Home Office’s EU Settlement Scheme (EUSS) for its smartphone based digital ID Verification (IDV) and enrolment capability. Completed applications surpassed 4.3 million with an industry leading conversion rate. Kevin Foster, Minister for Future Borders and Immigration, UK Home Office said, “The scheme is the biggest of its kind in British history”. The EUSS also won the UK Home Office ‘Best Public Sector Project’ at the National Technology Awards 2020.

WorldReach used 2020 to build stronger strategic partnerships with best of breed technologies and focus on safe, innovative processes informed by decades of experience deploying real-world Government to Citizen digital services. We immersed ourselves in the international technical standards for secure travel documents, based around ICAO Document 9303 and the new Digital Travel Credential (DTC) standard, announced in late 2020. Our staff are active participants in standards setting bodies and best practices organizations for safe and seamless borders (WTTC, IATA, IBMATA, Future Borders Coalition), digital identity (DIACC), device security (FIDO Alliance) and biometrics (Biometrics Institute).

Incorporating DTCs, WorldReach’s IDV solution is included in two global contactless travel entry Pilots set to begin in early 2021
  1. Eurostar Pilot Project LAMINAR is targeted for spring 2021 where travellers at London’s St Pancras International Station will be able to use a touchless biometric lane without presenting any formal identification or ticket, reducing friction and safety concerns.
  2. Canada’s Chain of Trust Pilot employs similar approach, but for air. Biographic and biometric data is captured early in the travel continuum and a derived digital travel credential (DTC) is stored in the secure wallet on the smartphone. This verified credential is shared and combined with dynamic risk assessment to determine the appropriate channel for each passenger at the border. The ultimate aim is to achieve zero wait time at a new touchless border for eligible, low-risk passengers.

“2020 highlighted the difficult challenge for governments to verify identity remotely and deliver e-services quickly”, stated Gordon Wilson, WorldReach President and CEO, “Fortunately, WorldReach had already been in production in many high identity assurance programs, and testing for seamless travel pilots globally. This meant no downtime in existing services, and an ability to scale quickly for real-world innovative initiatives to support economic recovery in multiple industries such as travel.  Despite COVID-19, we hit the ground running, and I’m so very proud of the entire WorldReach team.” 

“In 2021, we see even more applications for remote identity and document verification across markets especially applied to the urgent need for digital identity in all aspects of our lives”.


More highlights from 2020 include:

Industry Reports

“WorldReach’s position is strong, as border checks are becoming part of the digital transformation of governments and airports. WorldReach, as a company, is well placed to either take part as a point solution, or be woven into the wider ecosystems that handle travellers and other government IDs.”

Juniper Digital Identity Report 2020-2025
  • Juniper Digital Identity Report 2020-2025 WorldReach is a Segment Focused Leading Challenger and one of fourteen companies profiled on their digital identity leader board. The EUSS was one of only three successful case studies highlighted in the report.
  • WTTC Global Guides for Safe & Seamless Traveller Journey Report  WorldReach is one of nine companies profiled as technology providers that support the implementation of SSTJ concepts. It highlights the Eurostar and Chain of Trust Pilots along with the EU Settlement Scheme.

Requested Presentations

  • Frontex – Industry Days: Leveraging Existing eMRTD Capabilities Automated Border Control using Smartphones for Identity and Document Verification
  • ICAO NTWG – Innovation Session: Leveraging Existing eMRTD Capabilities Manual or Automated Border Control Improvements and Virtual Use in Smart Devices
  • Biometrics Institute Congress: Accelerating touchless borders & immigration
  • IdentityNORTH Fall Summit: Applying Digital Identity Verification and Digital Travel Credentials to deliver Safe and Seamless Borders & Travel
     

Expert Panels

Interviews

  • ReadID: Conversion is key – How to reach a high onboarding conversion with identity verification software
  • International Biometric Forum: Critical role of biometrics in the remote identity verification digital process of the highly successful Home Office EU Settlement Scheme
  • ThinkDigital Partners: Could the Key to Rebooting the World’s Economy Lie in Making Air Travel Truly ‘Borderless and Touchless’?

Industry Articles

“At WorldReach, we believe travel service providers can contribute to pandemic recovery globally by adopting new processes that support the remote and touchless use of biometrics. We in the industry have an obligation to work collaboratively with agencies and partners to make that happen.”
Jon Payne, Executive Director, Global Partnerships, WorldReach
IATA Strategic Partnerships Newsletter – COVID-19 Special Edition

About WorldReach
WorldReach Software uses innovative processes and technology to verify you are who you say you are to enable digital services delivery, through its systems for:

• government travel services (borders, immigration, passport, consular) and digital citizen services;
• safe and seamless traveller journey with the travel sector;
• highly trusted digital Identity verification and corroboration.

To learn more about WorldReach’s solutions and identity verification approach, visit our website.

Press contact
Shelley Bryen, Director of Marketing,   +1 (613) 697-6997

WorldReach makes the Canadian Business Growth List

October 15, 2020 | Ottawa, ON, Canada |

WorldReach is thrilled to be recognized on the Canadian Business Growth List as one of Canada’s Fastest-Growing Companies!

“Our ranking in the Canadian Business Growth List along with our recent placement in the The Globe and Mail’s Canada’s Top Growing Companies List marks a culmination of years of tremendous dedication and hard work from the entire WorldReach team,” remarks Gord Wilson, President and CEO. “I am particularly proud of the 404% increase we have seen in the last 3 years – with further growth forecasted for 2021. Our expertise and proven success in enabling highly trusted digital services for governments worldwide is more critical than ever before as the world races to adjust under the pressures of COVID-19.”

“The companies on the 2020 Growth List are really exceptional. Their stories are a masterclass in how to survive when the economy throws a curveball. Despite turbulence, 2020 Growth List companies showed resilience, spirit and, most importantly, empathy and strong leadership,” says Susan Grimbly, Growth List Editor. “As we celebrate over 30 years of the Canada’s Fastest-Growing Companies program, it’s encouraging to see that the heart of Canada’s entrepreneurial community beats strong, even in tough times.”

About WorldReach Software

WorldReach Software uses innovative processes and technology to verify you are who you say you are to enable digital services delivery,
through its systems for:
• government travel services (borders, immigration, passport, consular) and digital citizen services;
• safe and seamless traveller journey with the travel sector;
• highly trusted digital Identity verification and corroboration.

In September 2018, WorldReach signed a multi-year contract with the UK Home Office for the use of its smartphone based digital ID Verification (IDV) and enrolment capability. For more information on the world’s most successful remote identity verification immigration program, employing WorldReach software: read our EU Settlement Case Study.

About the Canadian Business Growth List

For over 30 years, the Growth List ranking of Canada’s Fastest-Growing Companies (formerly the Growth 500) has been Canada’s most respected and influential ranking of entrepreneurial achievement. Originally developed by PROFIT and now published in a special Growth List print issue of Canadian Business (packaged with the December issue of Maclean’s magazine) and online at GrowthList.ca and CanadianBusiness.com, the Growth List ranks Canadian companies on five-year revenue growth, and the Startup List ranks Canadian new growth companies on two-year revenue growth. For more information on the ranking, visit GrowthList.ca.

About Canadian Business

Founded in 1928, Canadian Business is the longest-serving business publication in the country. It has fueled the success of Canada’s business elite and, through the Growth List ranking, celebrates leadership, innovation, business strategy and management tactics. Learn more at CanadianBusiness.com.

Press contact:
Shelley Bryen, Director of Marketing,  +1 (613) 697-6997