WorldReach Software

WorldReach Software: The Urgent Need for Remote and Touchless Identity Services for Travel After the Pandemic

May 29, 2020 – IATA Strategic Partnerships Newsletter – COVID-19 Special Edition

At the time of writing, in May 2020, many international flights are cancelled, and airports are mostly deserted. Soon, however, health restrictions will begin to lift and international travel will show the first green shoots of recovery. That recovery will depend on the industry’s ability to respond to the legitimate concerns of travellers.

High on the list of traveller concerns will be: am I required to wait in close proximity with other travellers, and am I required to use touch devices (such as kiosks, eGates and fingerprint readers) immediately after other travellers?

At WorldReach, we have been working for several years on an IDV service (identity and document verification) designed for the specific needs of travel and border control. Our platform – Know Your Traveller™ – combines the power of smartphones to read a passport chip (via NFC) with the latest in facial recognition technology.

Any organisation using this service can have confidence that a genuine document has been presented and that the traveller is a real, live person who is the rightful holder of the document. All this can be achieved remotely.

This IDV service is already in production at volume in the real world: it has been used since early 2019 in the UK as the first step in the innovative EU Settlement Scheme. More than 3 million EU nationals have already applied successfully to settle in the UK, and an overwhelming majority did so remotely with no in-person visit and no mailing of hard copy documents.

This remote, touchless approach has huge potential across the travel continuum. 
Instead of requiring newly arrived travellers to stand in a queue with others and use a touch-screen kiosk or eGate, why not allow them to enrol before travel, on their own smartphone, and grant access based on a touchless facial match at the border?

Enrolling travellers in this way, via biometric matching at each airport touchpoint, is the seamless travel vision central to the IATA One ID concept. 

Instead of expecting visa applicants to travel to an application centre and wait with others to enrol their biometrics, why not allow them to submit the information remotely, using a mobile device?

At WorldReach, we believe travel service providers can contribute to pandemic recovery globally by adopting new processes that support the remote and touchless use of biometrics. We in the industry have an obligation to work collaboratively with agencies and partners to make that happen.

Jon Payne
Executive Director, Global Partnerships
WorldReach Software

For more information: WorldReach Software COVID-19 Response Paper

WorldReach Sponsors Biometrics Congress 2018 in London

Biometrics Congress 2018

October 16, 2018

WorldReach Software is proud to be Gold Sponsors of the Biometrics Congress 2018 which will be held on the 17-18 October 2018, at the Grange St. Paul’s Hotel in London. This industry event will provide a range of case study presentations, discussion sessions and innovation talks. Biometrics Congress offers a fantastic opportunity to share best-practices, knowledge and the responsible use of biometrics.

WorldReach President, Gordon Wilson, will be presenting on Wednesday, October 17th at 13:35 in Stream A: ID at the Borders & Travel Continuum.  He will be covering “Remote ID Verification applied to Home Office Immigration programs and Canadian Initiatives for Seamless Air and Land Borders.”

If you are attending and interested in setting up a meeting with Gordon or a number of WorldReach senior representative at this event, please contact us directly.

Additional details on Biometrics Congress 2018 can be found by visiting:

About WorldReach Software: WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, visa, passport, border management, and consular organisations. WorldReach supplies secure eID/Travel Document issuance and remote identity verification services, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. WorldReach is member of the Biometrics Institute, the International Border Management & Technologies Association (IBMATA), and is a Strategic Partner of the International Air Transport Association (IATA) where we are contributing to the IATA OneID initiative. Customers include governments from: Canada, the United Kingdom, the Netherlands, New Zealand, Ireland, Denmark, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands and the British Virgin Islands.

Press Contact: Shelley Bryen, WorldReach Software,   +1 613 742-6482