WorldReach Software

Entrust Acquires WorldReach, Adding Leading Solutions for Digital Traveler and Citizen Identity Experiences

WorldReach acquisition places Entrust at the forefront of digital transformation in travel and citizen identification services

MINNEAPOLIS (April 19, 2021) −  Entrust, a global leader in trusted identity, payments and data protection, today announced that it has acquired WorldReach Software, a Canadian company that helps governments and travel service providers create seamless traveler experiences through the digital transformation of the trusted identification process for immigration and border management programs.

Ottawa-based WorldReach was founded in 1998 and its over 30 employees have joined Entrust with the acquisition, including founder and CEO, Gordon Wilson, who continues to lead WorldReach as an Entrust business. Terms of the deal were not disclosed.

“The ability to verify identity and manage trusted access digitally is the key to transforming travel and citizen services around world. WorldReach is a great fit for Entrust, with deep experience in identity verification and digital onboarding solutions implemented at scale for governments and global travel providers. With the WorldReach acquisition, Entrust can help these organizations reshape government and travel service experiences around secure digital identities,” said Todd Wilkinson, CEO of Entrust.

Governments, border authorities and the travel industry are accelerating efforts to modernize digital services to citizens and travelers to be more touchless, seamless and efficient. WorldReach has leveraged expertise and innovative identity and document verification technology to enable government agencies and travel service providers to reach these goals. Examples include Electronic Travel Authorization (eTA) and enrollment for security screening, arrival and border security; a “zero touch” customs and border management solution; and a digital onboarding program for immigration that uses remote identity verification with ePassport chip reading and liveness detection, used by more than five million people to date.

“We see tremendous opportunity to leverage digital identity and encryption technology in innovative ways to make the experience of travel, border crossing, immigration and other citizen services more secure, safe and seamless. As part of Entrust, WorldReach customers will benefit from the opportunity to integrate proven Entrust technology and expertise in digital travel credentials, PKI and certificate solutions and identity and access management,” said Gordon Wilson, WorldReach founder and vice president and Global Lead for Seamless Travel at Entrust.

Entrust will leverage its global reach and professional services to extend opportunities of WorldReach services to positively impact tens of millions of digital interactions annually for travelers and citizens. “Entrust is a world leader in data security and digital and physical credentials. By adding the WorldReach team, we extend our ability to serve government and large enterprise customers, particularly in the international travel sector. In the wake of the global pandemic and the drive for safe and rapid digital transformation to serve travelers and citizens around the world, these services are more relevant than ever,” said Tony Ball, SVP of Instant Issuance at Entrust.

WorldReach solutions focus on Digital Identity Verification and Onboarding; the Safe & Seamless Traveler Journey; and Government Travel and Citizen Services. The company has deep expertise in ICAO-compliant secure travel and identity document issuance that underpins leading remote digital identity and document verification solutions.

The company was named to The (Toronto) Globe and Mail’s 2020 ranking of Canada’s Top Growing Companies, and the Ottawa Business Journal ranked the company eight among its 2021 Fastest Growing Companies.

Juniper Research profiled WorldReach as a Leading Challenger in digital identity in its report “Digital Identity: Technology Evolution, Regulatory Landscape & Forecasts 2020-2025,” noting that:

“WorldReach is in a strong position in the verifiable credential space…This is being evidenced by WorldReach’s involvement in the UK government’s EU national immigration status checks and as part of the new ‘Digital Travel Credentials’ (DTC) standards. WorldReach’s position is strong, as border checks are becoming part of the digital transformation of governments and airports. WorldReach, as a company, is well placed to either take part as a point solution, or be woven into the wider ecosystems that handle travelers and other government IDs.”

Sampford Advisors acted as the exclusive M&A advisor to WorldReach Software. Dentons Canada LLP served as legal counsel to Entrust, and LaBarge Weinstein LLP served as legal counsel to WorldReach on the transaction.

Original post: Entrust Acquires WorldReach

About Entrust Corporation

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, accessing e-government services or logging into corporate networks. Entrust offers an unmatched breadth of digital security and credential issuance solutions at the very heart of all these interactions. With more than 2,500 colleagues, a network of global partners, and customers in over 150 countries, it’s no wonder the world’s most entrusted organizations trust us. For more information, visit www.entrust.com.

Media Contact:                     

Ken Kadet, VP, Public Relations, Entrust
952-937-1154 |

WorldReach 2020: The Year of Rapid Digital Change

January 5, 2021 | Source: WorldReach

(OTTAWA) – The year 2020 will go down in history for many things, but one of the most progressive aspects has been the urgent need for contactless identity verification for Government eService delivery. A recent McKinsey & Company Report has estimated that COVID-19 has accelerated the digitization of customer/citizen interactions by three to four years, and digital product development by more than seven years. As an established leader in remote identity and digital ID document verification, five+ years before COVID-19, WorldReach has seen incredible company and client growth in 2020 as a result.

WorldReach made not one but two Fastest Growing Companies Lists 

  1. The Globe and Mail Canada’s Top Growing Companies List recognizing our 3-year growth rate of over 404%. We rank 119th overall with the second highest growth rate of all 19 Ottawa-based companies on the list. 
  2. Canadian Business Growth List for our equally impressive 5-year growth rate of 339%.

2020 saw WorldReach continue its unparalleled success with the UK Home Office’s EU Settlement Scheme (EUSS) for its smartphone based digital ID Verification (IDV) and enrolment capability. Completed applications surpassed 4.3 million with an industry leading conversion rate. Kevin Foster, Minister for Future Borders and Immigration, UK Home Office said, “The scheme is the biggest of its kind in British history”. The EUSS also won the UK Home Office ‘Best Public Sector Project’ at the National Technology Awards 2020.

WorldReach used 2020 to build stronger strategic partnerships with best of breed technologies and focus on safe, innovative processes informed by decades of experience deploying real-world Government to Citizen digital services. We immersed ourselves in the international technical standards for secure travel documents, based around ICAO Document 9303 and the new Digital Travel Credential (DTC) standard, announced in late 2020. Our staff are active participants in standards setting bodies and best practices organizations for safe and seamless borders (WTTC, IATA, IBMATA, Future Borders Coalition), digital identity (DIACC), device security (FIDO Alliance) and biometrics (Biometrics Institute).

Incorporating DTCs, WorldReach’s IDV solution is included in two global contactless travel entry Pilots set to begin in early 2021
  1. Eurostar Pilot Project LAMINAR is targeted for spring 2021 where travellers at London’s St Pancras International Station will be able to use a touchless biometric lane without presenting any formal identification or ticket, reducing friction and safety concerns.
  2. Canada’s Chain of Trust Pilot employs similar approach, but for air. Biographic and biometric data is captured early in the travel continuum and a derived digital travel credential (DTC) is stored in the secure wallet on the smartphone. This verified credential is shared and combined with dynamic risk assessment to determine the appropriate channel for each passenger at the border. The ultimate aim is to achieve zero wait time at a new touchless border for eligible, low-risk passengers.

“2020 highlighted the difficult challenge for governments to verify identity remotely and deliver e-services quickly”, stated Gordon Wilson, WorldReach President and CEO, “Fortunately, WorldReach had already been in production in many high identity assurance programs, and testing for seamless travel pilots globally. This meant no downtime in existing services, and an ability to scale quickly for real-world innovative initiatives to support economic recovery in multiple industries such as travel.  Despite COVID-19, we hit the ground running, and I’m so very proud of the entire WorldReach team.” 

“In 2021, we see even more applications for remote identity and document verification across markets especially applied to the urgent need for digital identity in all aspects of our lives”.


More highlights from 2020 include:

Industry Reports

“WorldReach’s position is strong, as border checks are becoming part of the digital transformation of governments and airports. WorldReach, as a company, is well placed to either take part as a point solution, or be woven into the wider ecosystems that handle travellers and other government IDs.”

Juniper Digital Identity Report 2020-2025
  • Juniper Digital Identity Report 2020-2025 WorldReach is a Segment Focused Leading Challenger and one of fourteen companies profiled on their digital identity leader board. The EUSS was one of only three successful case studies highlighted in the report.
  • WTTC Global Guides for Safe & Seamless Traveller Journey Report  WorldReach is one of nine companies profiled as technology providers that support the implementation of SSTJ concepts. It highlights the Eurostar and Chain of Trust Pilots along with the EU Settlement Scheme.

Requested Presentations

  • Frontex – Industry Days: Leveraging Existing eMRTD Capabilities Automated Border Control using Smartphones for Identity and Document Verification
  • ICAO NTWG – Innovation Session: Leveraging Existing eMRTD Capabilities Manual or Automated Border Control Improvements and Virtual Use in Smart Devices
  • Biometrics Institute Congress: Accelerating touchless borders & immigration
  • IdentityNORTH Fall Summit: Applying Digital Identity Verification and Digital Travel Credentials to deliver Safe and Seamless Borders & Travel
     

Expert Panels

Interviews

  • ReadID: Conversion is key – How to reach a high onboarding conversion with identity verification software
  • International Biometric Forum: Critical role of biometrics in the remote identity verification digital process of the highly successful Home Office EU Settlement Scheme
  • ThinkDigital Partners: Could the Key to Rebooting the World’s Economy Lie in Making Air Travel Truly ‘Borderless and Touchless’?

Industry Articles

“At WorldReach, we believe travel service providers can contribute to pandemic recovery globally by adopting new processes that support the remote and touchless use of biometrics. We in the industry have an obligation to work collaboratively with agencies and partners to make that happen.”
Jon Payne, Executive Director, Global Partnerships, WorldReach
IATA Strategic Partnerships Newsletter – COVID-19 Special Edition

About WorldReach
WorldReach Software uses innovative processes and technology to verify you are who you say you are to enable digital services delivery, through its systems for:

• government travel services (borders, immigration, passport, consular) and digital citizen services;
• safe and seamless traveller journey with the travel sector;
• highly trusted digital Identity verification and corroboration.

To learn more about WorldReach’s solutions and identity verification approach, visit our website.

Press contact
Shelley Bryen, Director of Marketing,   +1 (613) 697-6997

WorldReach profiled in Juniper Research Digital Identity Report 2020-2025

WorldReach enables highly trusted digital services by verifying you are who you say you are.

December 1, 2020 | Source: WorldReach

(OTTAWA) – WorldReach Software, a leader in the remote identity and digital ID document verification today announced its inclusion in the Juniper Research DIGITAL IDENTITY: TECHNOLOGY EVOLUTION, REGULATORY LANDSCAPE & FORECASTS 2020-2025 Report. WorldReach is among fourteen international identity vendors profiled by Juniper on the leader board.

Juniper Research is a highly regarded stable of UK researchers specializing in the identification and appraisal of new high growth market sectors within the digital ecosystem. In the report, WorldReach is categorized as a Segment Focused Leading Challenger in the Digital Identity market.

According to Juniper, “WorldReach is in a strong position in the verifiable credential space. Its focus in this area is swiftly finding use cases to go after, and win, as consumer/citizen verification takes a central seat at the identity table. This is being evidenced by WorldReach’s involvement in the UK government’s EU national immigration status checks [UK Home Office EU Settlement Scheme] and as part of the new ‘Digital Travel Credentials’ (DTC) standards.

WorldReach’s position is strong, as border checks are becoming part of the digital transformation of governments and airports. WorldReach, as a company, is well placed to either take part as a point solution, or be woven into the wider ecosystems that handle travellers and other government IDs.”

Shelley Bryen, Director of Marketing, is quoted in the Market Trends Affecting Digital Identity section, stating, ‘‘Digital identity will need to focus first on trusted foundational anchors (‘government-issued’) identity documents, like ePassports (supplemented by the…internationally accepted ‘digital travel credential’), in order to succeed beyond borders and be adopted broadly. If it is not accepted as valid beyond one use case, is it really a digital ID?’’

Juniper Research noted that identity networks are comprised of a number of different elements, including governments, biometric vendors, digital identity app providers, banks, mobile network operators and many others. Digital identity and identity networks are all about forming collaborative ecosystems and alliances who can deliver on the complex requirements involved. Only when this approach is taken, will digital identity meet its potential to transform the way identity is used, managed and created in society.

For WorldReach, this speaks to the importance of building strategic partnerships with best of breed technologies and focusing on new, innovative processes informed by decades of experience deploying real-world Government to Citizen digital services. We are intimately familiar with the international technical standards for secure travel documents, based around ICAO Document 9303 and new Digital Travel Credential (DTC) standard. WorldReach staff are active participants in standards setting bodies and best practices for safe and seamless borders (WTTC, IATA, IBMATA, Future Borders Coalition), digital identity (DIACC), device security (FIDO Alliance) and biometrics (Biometrics Institute).           

“We are thrilled by our inclusion in this important, independently researched and highly respected Industry Report,” added CEO Gordon Wilson. “From our view, Juniper Research have provided a clear look at the future of Digital Identity, the challenges ahead and highlighted some pivotal, very successful digital identity verification case studies, including our role in the UK Home Office’s EU Settlement Scheme.”

WorldReach clients benefit from the Know Your Traveller™ (KYT) platform that combines innovative processes with the power of smartphones to read a passport chip, or similarly equipped e-citizen ID card  (via NFC) with the latest in facial recognition technology. This includes an instant facial match between selfie and verified ePassport, and a genuine presence test to prevent spoofing, providing the basis for a high identity assurance level.  

To learn more about WorldReach’s solutions and identity verification approach, visit our website.

Interested parties can contact Juniper directly for access to their DIGITAL IDENTITY 2020-2025 Report.

In addition to the report, Juniper Research has also released a free associated white paper: Why Digital Identity is Critical to Post-Pandemic Society

Note: Juniper does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Juniper research publications consist of the opinions of Juniper’s research organization and should not be construed as statements of fact. Juniper disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About WorldReach

WorldReach Software uses innovative processes and technology to verify you are who you say you are to enable digital services delivery, through its systems for:

• government travel services (borders, immigration, passport, consular) and digital citizen services;
• safe and seamless traveller journey with the travel sector;
• highly trusted digital identity verification and corroboration.

In September 2018, WorldReach signed a multi-year contract with the UK Home Office for the use of its smartphone based digital ID Verification (IDV) and enrolment capability. As of November 2020, completed applications surpassed 4.2 million with an industry leading conversion rate. Kevin Foster, Minister for Future Borders and Immigration, UK Home Office said, “The scheme is the biggest of its kind in British history”. For more information on the world’s most successful remote identity verification immigration programme, read our EU Settlement Case Study.

Press contact

Shelley Bryen, Director of Marketing,   +1 (613) 697-6997