WorldReach Software

Time is Ripe, Thanks to Apple – Why Now is the Time for Digital Identity Verification

Jon Payne of WorldReach Software, government agencies really need to start caring about this technology. Why: because the public is increasingly demanding convenient, remote, digital service provision

“Thanks in part to Apple, the eIDV approach to managing citizen identity is ripening” – WorldReach Software’s Jon Payne (Photo by KJ Spear)

Posted 21 November 2019 by Gary Flood

In May 2019, Goode Intelligence published an excellent report entitled Digital Identity & Document Verification. The report defines “eIDV” (electronic identity and document verification) as a digital means to establish that a person is who they claim to be. This includes onboarding into a system (for banking purposes, for example), or making an application to a government agency for a benefit of some kind. The report concludes that the use of such technology will grow rapidly in the next few years, but is constrained by a number of barriers, one of which was the inability of iPhone users to access the NFC (near-field communication) capabilities of their device outside the Apple ecosystem. But things are changing.

Before we get onto Apple, let’s take a step back. Why should government agencies care about this technology? Because it’s changing the way in which they interact with the public. And because the public increasingly demands convenient, remote, digital service provision.

At WorldReach, with our background in passports and immigration, we have been working on unlocking the power of the chip embedded in the e-passport. Given all the efforts made by passport agencies to embed a small computer full of secure data into the passport, couldn’t other government agencies make better use of it to help verify the identity of the holder?

This question has taken us into two innovative projects, in Canada and the UK.

For the last couple of years, the two Canadian government agencies with lead borders responsibilities, IRCC (Immigration, Refugees and Citizenship Canada) and CBSA (Canada Border Services Agency), have been working on a prototype called the Chain of Trust. The ultimate aim of the project is to achieve zero wait time at the future border for admissible passengers. As the industry leader on the project, WorldReach is pleased to be working with both government and industry partners towards this aim. Using our eIDV service, low-risk travellers will be able to register using only a smart phone, remotely, from wherever they are. Our app allows applicants to register and authenticate their passport information – using their smartphone to read the chip – and uses the latest facial recognition technology to check that the applicant is in fact the owner of the document. Plus, there’s an additional layer of security in the form of genuine presence, to confirm that a real, live person is making the application.

In the UK, the EU Settlement Scheme run by the Home Office is using the eIDV concept in perhaps its single largest live deployment. Because of Brexit, the freedom of movement previously enjoyed by other EU nationals living in the UK will soon end. The UK government estimates that there are between 3 and 4 million people in this category, who are required to apply for a new “settled status” before December 2020, in order to continue living and working in the UK.

The above policy presented the Home Office with an operational challenge, since applying for settlement in the UK usually involves filling out a lengthy form, sending personal documents – including passports – by post, and in some cases requires an in-person interview. Given its awareness of emerging eIDV technologies, the Home Office chose to offer an entirely digital application process, and we at WorldReach are pleased to be a significant part of the solution.

Although the EU Settlement Scheme began in public beta only in January of this year, followed by full release in March, the Home Office recently announced that more than 2 million applicants had already applied for settled status. However, because of the lack of access to NFC on Apple devices, all those choosing the eIDV route had to apply on an Android device.

But now that restriction has changed. Writing in The Guardian on 6 September, the Home Office Minister, Brandon Lewis, said of the eIDV service: “More than three-quarters of applicants are choosing to use a specially created app to prove their identity. It’s available on Android and we will roll out an Apple version in October once the technology is available”. Access to the NFC capability of iPhones was provided to app developers in iOS 13.1, which was released in late September. And the iOS version of the Home Office app arrived in the Apple Store in mid October.

So, one of the key barriers to the deployment of eIDV systems, as identified by Goode Intelligence, has been removed. Which means that convenient, secure identity verification services, using the latest in facial recognition and liveness technologies, are now accessible by the large majority of citizens with access to a smartphone.

In other words, thanks in part to Apple, the eIDV approach to managing citizen identity is ripening. Perhaps it’s time for public sector agencies to take a bite.

This blog’s writer, Jon Payne, is Director, UK, WorldReach Software Corporation

WorldReach Sponsors Border Management and Technologies Summit Europe 2019

April 16, 2019

WorldReach Software is once again a proud sponsor of IBMATA’s Border Management and Technologies Summit Europe 2019. This year the event will be held at the InterContinental Hotel in Istanbul, Turkey on April 24-25, 2019. This IBMATA event brings together leading border security officials from across Europe to discuss key issues regarding border challenges, threats, transnational organised crime and EU policies and strategies. Delegates will hear presentations from Turkey and other global states discussing topics including managing migration through the region, and regional cooperation on border security matters especially relating to turbulent borders such as Iraq and Syria.

WorldReach exhibiting at Stand #3

WorldReach will be showcasing our remote Identity and Document Verification (IDV) solution, IdentityReach. This verifies the person is who they say they are, that the eID is authentic and rightfully belongs to the applicant. Use cases extend to immigration programs like Electronic Travel Authorisations (ETA/ESTA/ETIAS), eVisa and Settlement schemes. It could also be used as the front door to Seamless Traveller initiatives.

If you are attending and interested in setting up a meeting with Steven Grant, Director of Business Development, or Jon Payne, Director UK, this event please contact us directly.

Additional details on this important border management conference can be found by visiting: https://www.ibmata.org/events/border-management-and-technologies-summit-europe-2019-24th-26th-april-2019/

 

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, visa, passport, border management, and consular organisations. We supply secure eID/Travel Document issuance and remote identity verification services, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes.

In September 2018, WorldReach signed a multi-year contract with the UK Home Office for the use of its smartphone based digital ID Verification (IDV) and enrolment capability. The KYT platform is the front end IDV app supporting the EU Exit Settlement Scheme. WorldReach is a member of the Biometrics Institute, the International Border Management & Technologies Association (IBMATA), a Global Member of the World Travel & Tourism Council (WTTC) focusing on the Seamless Traveller Journey, and a Strategic Partner of the International Air Transport Association (IATA) contributing to the IATA OneID initiative. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands, the British Virgin Islands, and UK Crown Dependencies & Gibraltar. www.worldreach.com

Press contact:

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

WorldReach Sponsors ID@Borders & Future of Travel 2019

April 9, 2019

WorldReach Software is proud to be a Silver Sponsor of the Biometrics Institute Conference: ID@Borders & Future of Travel in Cooperation with OSCE. This event will be held at OSCE headquarters, the Hofburg in Vienna, Austria on April 11-12, 2019. ID@Borders brings together the critical players in the borders community and focuses on the user perspective with key decision makers. Providing updates to the industry on border management, travel facilitation and security, and migration management, the focus of this European event remains on the ethical use of biometrics.

WorldReach Director of Business, Steven Grant, will be contributing to a panel Discussion: Future of borders and technology solutions to get us there with Her Majesty’s Revenue & Customs (HMRC), UK Digital, International Airlines Group, SITA and Vision-Box on April 12th at 14:30.

If you are attending and interested in setting up a meeting with Steven or Carl Gohringer, of our UK Office, at this event, please contact us directly.

Additional details on this ID@Borders Conference can be found by visiting:

https://www.biometricsinstitute.org/event/id-borders-future-of-travel-2019-vienna/

 

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, visa, passport, border management, and consular organisations. We supply secure eID/Travel Document issuance and remote identity verification services, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes.

In September 2018, WorldReach signed a multi-year contract with the UK Home Office for the use of its smartphone based digital ID Verification (IDV) and enrolment capability. The KYT platform is the front end IDV app supporting the EU Exit Settlement Scheme. WorldReach is a member of the Biometrics Institute, the International Border Management & Technologies Association (IBMATA), a Global Member of the World Travel & Tourism Council (WTTC) focusing on the Seamless Traveller Journey, and a Strategic Partner of the International Air Transport Association (IATA) contributing to the IATA OneID initiative. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands, the British Virgin Islands, and UK Crown Dependencies & Gibraltar. www.worldreach.com

Press contact:

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

WorldReach Software – New WTTC Global Member

March 29, 2019

(Ottawa, ON) WorldReach Software is now a proud Global Member of the World Travel & Tourism Council (WTTC). The WTTC is the only international organization that brings together the main actors in the travel and tourism sector, and leads the Seamless Traveller Journey (STJ) initiative.

The STJ vision is that travellers will no longer have to repeatedly present travel documents, boarding passes and booking confirmations multiple times to multiple stakeholders at different stages of their journey. Instead they will be able to book transportation, request a visa/electronic travel authorization, check-in, proceed through security, cross borders, board aircraft, collect baggage, rent a car, check in and out of hotels, and access myriad destination services, simply by confirming their identity and booking data. WorldReach’s remote identity and document verification (IDV) solution is the Front Door to Seamless Traveller Journeys.

Over the last year, WorldReach has been invited to participate in and speak at WTTC-led Seamless Traveller Journey workshops in Seattle and New York.

WTTC Global Summit

WorldReach is also one of a very select number of by-invitation-only exhibitors in the Biometric Showcase at the WTTC Global Summit in Seville, 2-4 April 2019. This international summit is hosted by Ayuntamiento of Seville, in partnership with Turismo Andaluz and Turespaña. Gordon Wilson, President of WorldReach, will be speaking on the Innovating the Traveller Experience Panel at 2:15 PM on Wednesday, April 3rd.

For more information about this organization and the WTTC Global Summit, please visit: https://www.wttc.org/   

 

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. In September 2018, WorldReach signed a multi-year contract with the UK Home Office for the use of its smartphone based digital ID Verification (IDV) and enrolment capability. The KYT platform is the front end IDV app supporting the EU Exit Settlement Scheme. Government customers include Canada, the United Kingdom, the Netherlands, Ireland, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands, the British Virgin Islands, and UK Crown Dependencies & Gibraltar.  For more information contact: www.worldreach.com

Press contact:

Shelley Bryen, WorldReach Software, +1 (613) 742-6482

WorldReach at KNOW 2019 in Las Vegas

 

March 22, 2018

WorldReach Software will be attending KNOW 2019 in Las Vegas at the Aria Resort & Casino from Sunday, March 24 to Wednesday, March 27. Led by One World Identity (OWI), the KNOW Identity Conference gathers together the world’s most influential organizations and subject matter experts across all industries to shape the future of identity.

So, if you are attending, let’s meet! See a demo of WorldReach’s in-production remote identity and document verification solutions – discuss the potential identity-based use cases. Please contact Shelley Bryen, Director of Marketing, to arrange a convenient meeting time.

Additional details on this pivotal digital identity conference can be found by visiting: https://vegas.knowconf.com/

 

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, passport, border management and consular organizations. We supply secure eID/Travel Document issuance and remote identity verification services, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. WorldReach’s government customers include Canada, the United Kingdom, the Netherlands, Ireland, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands, the British Virgin Islands, and UK Crown Dependencies & Gibraltar. www.worldreach.com

Press contact:

Shelley Bryen, WorldReach Software,   (613) 742-6482

WorldReach to Speak at 5th Border Management & ID Conference

December 5, 2014

WorldReach is proud to be a requested speaker at the International Organization for Migration (IOM) and APSCA’s 5th Border Management and Identity Conference (BMiC) on 11-13 December 2018 in Bangkok at AVANI Riverside Bangkok Hotel. This international event is the largest gathering of National Government Authorities from Immigration, Identity, Border Control, Civil Registration, Customs, population management and other agencies with responsibilities in the area of Border and Identity Management in Asia.

WorldReach’s Director of Business Development, Mr. Steven Grant, will be presenting “Remote Identity and Document Verification for the UK Home Office” on 12 December in the New Approaches Using Mobile Solutions Workshop at 16:15 – 16:35.

If you’re attending the show, we would be delighted to see you. For more information about this conference, please visit https://apsca.org/events/5bmic/info

 

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, visa, passport, border management, and consular organisations. We supply secure eID/Travel Document issuance and remote identity verification services, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. WorldReach is member of the Biometrics Institute, the International Border Management & Technologies Association (IBMATA), and is a Strategic Partner of the International Air Transport Association (IATA) where we are contributing to the IATA OneID initiative. Customers include governments from: Canada, the United Kingdom, the Netherlands, New Zealand, Ireland, Denmark, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands and the British Virgin Islands. www.worldreach.com

Press contact:

Shelley Bryen, WorldReach Software,   (613) 742-6482

COULD INTERNATIONAL AIR TRAVEL BE THE ID KILLER APP?

Posted 4 December 2018 at 8:31am by Gary Flood

Air travel is set to rise to 1.8bn journeys a year by 2030, says WorldReach, which is working with Canada and the Home Office to start us moving to automatic biometric-supported travel

Want a use case for extended public and commercial use of working Digital ID?

If access to useful public services doesn’t do it for you – how about how much of a hassle it is taking a flight these days?

That’s the view, at least, of a Digital Identity vendor that is actually doing such work on the ground – WorldReach Software Corporation, a Canadian ID firm that works with national governments to help them achieve such things as improve the security and facilitation of immigration and border management services, including moving to seamless borders for low risk travellers, provide innovative approaches and digital options for passport services delivery and issuance and remote identity verification capabilities for use in digital service delivery or federated ID programmes.

And at last week’s successful Think Digital Identity For Government 2018 conference in Westminster, its Director, UK, Jon Payne, explained how his company is working with Canadian authorities to see how quickly technology can help a situation where 2016’s total of 1.3bn cross-border travel is set to rise to more like 1.8bn by 2030 – without any real possibility of airports or ports expanding their footprint to cope.

“We are moving towards virtual borders where we will try and get more data before you travel to cross my border so I can concentrate on the cases I need to and make it easier for the majority of travellers to get through in acceptable time,” he told well-known computer journalist David Bicknell on-stage in a special session on ‘Remote Identity Verification’.

Such virtual borders are likely to be delivered through extensive use of biometrics, which will be captured prior to travel in most cases, said Payne, who worked at the Home Office for 18 years before moving into the private sector.

The good news is that there are a number of international travel and tourism initiatives at cross-governmental level actively working on integrating Digital ID and biometrics (and other techniques), he told delegates at the very full session, including the ICAO’s ‘Digital Travel Credentials.’

Canada, he added, has already got quite far down this path, looking to radically improve its older processes and move to a more automatic check-in procedure around its eTA visa-free travel scheme – while Payne revealed that his company is also working with the Home Office to help deliver the Settlement Programme for EU Nationals, a procurement process he said “was one of the quickest I’ve ever seen”.

Answering a question from a delegate, Payne also stated that he believes senior UK government figures have also sat down with Apple leadership to try and get the latter to unblock third-party access to its NFC tech so that the scheme can also be offered on iOS – not, notoriously, as it is now, only available on Android.

Original article: http://www.thinkdigitalpartners.com/news/2018/12/04/international-air-travel-id-killer-app/

WorldReach Sponsors Think Digital Identity for Government 2018

November 22, 2018

WorldReach Software is once again a proud sponsor of Think Digital Identity for Government 2018 on November 29, 2018 at One Great George Street, Westminster. This event will offer a forum for informed discussion around the adoption and delivery of identity in public services including the challenges, the successes and the headaches.

Jon Payne, WorldReach’s Director U.K., will be presenting “Remote Identity Verification”. He will be sharing insights from ongoing immigration programmes in the UK and Canada, where new technologies are enabling the secure, biometric verification of citizen identities remotely.

WorldReach will also be exhibiting – showcasing IdentityReach, our identity and document verification solution. IdentityReach utilises smartphone reading and validation of electronic machine readable travel documents (ePassports or eIDs), combined with ability to remotely access the trusted biometrics for comparison with a live, current facial biometric.

If you are attending and interested in setting up a meeting at this event with Jon or Carl Gohringer, WorldReach Senior Consultant, please contact us directly.

Additional details on this important on day conference can be found by visiting: http://www.thinkdigitalidentityforgovernment.com/

 

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, visa, passport, border management, and consular organisations. We supply secure eID/Travel Document issuance and remote identity verification services, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. WorldReach is member of the Biometrics Institute, the International Border Management & Technologies Association (IBMATA), and is a Strategic Partner of the International Air Transport Association (IATA) where we are contributing to the IATA OneID initiative. Customers include governments from: Canada, the United Kingdom, the Netherlands, New Zealand, Ireland, Denmark, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands and the British Virgin Islands. www.worldreach.com

Press contact:

Shelley Bryen, WorldReach Software,   (613) 742-6482

WorldReach at NIST International Face Performance Conference 2018

November 21, 2018

The National Institute of Standards and Technolog International Face Performance Conference (IFPC) 2018 will take place from 27-29 November 2018 in Gaithersburg, MD in the Red Auditorium at NIST Headquarters. WorldReach is honoured to participate at this important technical biometrics event.

Sponsored by the Department of Homeland Security’s Science and Technology Directorate, IFPC 2018 focuses on all technical factors affecting the deployment and use of high performance face recognition applications. This includes:

  • applications,
  • standards,
  • advanced and rapid capture,
  • quality assessment,
  • age and ageing effects,
  • demographic effects,
  • datasets (their preparation),
  • training and tuning,
  • presentation attack detection,
  • non-cooperative uses,
  • accuracy measurement and
  • performance tests.

If you are attending and interested in setting up a meeting with WorldReach’s software development representative at this event, Steve Clermont, please contact us directly.

Additional details on IFPC 2018 can be found by visiting:

https://www.nist.gov/news-events/events/2018/11/international-face-performance-conference-ifpc-2018

 

About WorldReach Software

WorldReach Software helps ensure traveller safety and security worldwide through its systems for government immigration, visa, passport, border management, and consular organisations. We supply secure eID/Travel Document issuance and remote identity verification services, including best practices and the Know Your Traveller™ (KYT) innovative platform/processes. WorldReach is member of the Biometrics Institute, the International Border Management & Technologies Association (IBMATA), and is a Strategic Partner of the International Air Transport Association (IATA) where we are contributing to the IATA OneID initiative. Customers include governments from: Canada, the United Kingdom, the Netherlands, New Zealand, Ireland, Denmark, Anguilla, Bermuda, Cayman Islands, Montserrat, St Helena, Turks and Caicos Islands and the British Virgin Islands. www.worldreach.com

Press contact:

Shelley Bryen, WorldReach Software,   (613) 742-6482

Ottawa-based WorldReach seizing digital ID opportunities in U.K.

WorldReach Software president Gordon Wilson. Photo provided.

https://obj.ca/article/after-20-years-business-ottawa-based-worldreach-seizing-digital-id-opportunities-uk

BY:Craig Lord  PUBLISHED: Nov 6, 2018 3:59pm EST

The chaos of Brexit has accelerated demand for digital visas and identification software, opening up opportunities for an Ottawa-based software firm that’s been in the game for two decades.

WorldReach Software, a subsidiary of local IT services firm Amita, develops digital ID solutions for governments and border agencies in countries such as Canada, New Zealand and the Netherlands. The firm spun off in 1998 and boasts a headcount of 35 at its Queensview Drive offices in addition to a subsidiary set up in the United Kingdom a few months ago.

It’s in the British nation where WorldReach has seized its most recent opportunity: a multimillion-GBP deal to provide digital ID verification services to the U.K. Home Office as the border agency deals with the administrative behemoth that is Brexit.

Breaking down Brexit

As the U.K. endeavours to extricate itself from the European Union, EU nationals who have settled in the U.K. have been left in a tricky situation. The U.K. has therefore offered a chance for the estimated 3.8 million British residents in this situation to apply for “settled status,” similar to how immigrants to Canada can claim permanent resident status without being Canadian citizens.

Asking the nearly four million residents to go into a passport office or send off their documents by mail would be an administrative headache, at best. That’s where WorldReach’s platform Know Your Traveller comes in.

The Ottawa firm’s software, which is usually used to identify travellers and verify travel documents before reaching the airport or the border, allows users to take a picture of their passport as well as a selfie to verify their ID and documentation to begin their settled status applications.

“So, rather than have people fill out a very complicated form and have to come into an office and present ID, the UK government wanted to allow them to remotely identify and verify their ID document … allowing them to have a digital path to apply for settled status,” says WorldReach president Gordon Wilson.

While WorldReach has been working with the Canadian government on different applications for remote verification technologies for the past three years, Wilson says Brexit has accelerated the overseas demand for the software.

“What Brexit did really was put a tight timeline – they have to get this up and running in about a year to be ready to go,” he says.

With this multi-year deal and a new subsidiary set up in the U.K., Wilson sees opportunities to expand remote verification applications into other aspects of the British system, such as online passport renewal or if the government introduced a visa waiver program.

Beyond borders

Borders around the world are a growing market opportunity, Wilson adds. Last year, the World Tourism Organization projected that annual global tourism levels, which stood at 1.2 billion travellers in 2016, would increase to 1.8 billion people crossing borders in 2030.

Rather than increase capacity at international airports, Wilson suggests the more viable solution is to process travellers more efficiently, something remote ID verification and technologies such as biometric identification can help with.

“For low-risk travellers – the vast majority – they want to process them quickly, but you have to know who’s coming and you have to check your identity,” he says. “And that’s really what we do.”

Outside of the travel industry, Wilson says there are market opportunities in the concept of a “federated identity” – linking an individual’s electronic identities across multiple sources to create a holistic, authenticated view of a person. In a similar vein, WorldReach’s Know Your Traveller platform could be used to authenticate online purchases of age-restricted products and other private-sector uses.

“We focus heavily on the travel sector, but how can we use this high-quality, government-issued document that’s recognized globally to assist in confirming the identity of a person in general, for a whole variety of electronic transactions and digital service delivery?” Wilson asks, posing a rhetorical question for the company’s future.